[not1_name]

After transfering all the data on an old computer to a new one, I am having a couple of problems with Becky!

The first, and most important, is that I can't open any attached files. I also can't do anything after right clicking an attachment, open or save.

The other issue is that the number of new emails is initially displayed, but then disappears for good after the mailbox is clicked once. I can't even guess why.

[Brummelchen]

how did you transfer and what?
combined or separated attachments?

acount-sttings are in folder
program settings here ► HKEY_CURRENT_USER\Software\RimArts\B2 ► http://en.wikipedia....indows_Registry

[not1_name]

Thanks for your reply.

I've solved the first problem.
The second issue, with the number of unread new emails initially being displayed, but then not showing after the mailbox is clicked on, is stumping me.

I used a file transfer program to move my entire PC to a new computer.

[davidk]

not1_name, on 24 July 2011 - 08:48 PM, said:

Thanks for your reply.

I've solved the first problem.
The second issue, with the number of unread new emails initially being displayed, but then not showing after the mailbox is clicked on, is stumping me.

I used a file transfer program to move my entire PC to a new computer.

File transfer programs have to make some assumptions, especially when moving from, say, winXP to win7. It appears that the stored info for the account doesn't match where the folders are. So, Becky's information knows where the files are, but when the mailbox is opened, the file pointers don't match. My suggestion is to reinstall Becky on the new computer and let it create an initial Becky! folder. Then, shut down Becky and copy the Becky! folder from old computer to same location. Becky should then open with no problem.

[not1_name]

Davidk, thank you for your detailed reply. That makes sense. I'll try a reinstall tonight.