[Rawe]

Welcome to Log'N'Rock! If you are an unregistered guest, please register (it's free) and log in so that you can post.

These are suggested steps before posting your HijackThis logfile -- to remove most of the malware/spyware infections your computer is infected by.

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1) How to fix the top 10 Internet Explorer issues

(Just to tip out -- read that link please, before posting about your problems, it's not always about malware -- IF you have Internet Explorer problems!)

Written by: Sandi Hardmeier

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2) --Antivirus--

If you have no antivirus software on your system, this is the time to get it.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:

1) Antivir PersonalEdition Classic - Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support. (tutorial coming)
2) avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users. Setup guide provided here.
3) AVG Anti-Virus Free Edition - Free edition of the AVG anti-virus program for Windows. Setup guide provided here.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

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3) --Updates--

Microsoft releases critical patches to it's operating systems. These are important to have to defend you against common infections and other problems.
If you have Windows XP, download and install Service Pack 1a.

Do NOT install Service Pack 2 til your computer is clean of any infections as the update might render the whole system unusable!!

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4) --Temp cleaning--

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

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5) --DDS--

Special note: Different anti-malware protection programs sometimes prevents different antimalware fixtools from doing their scripts or needed functions, that our malware staff need to use to rid your computer of different infections. It would make the cleaning job easier for you and your helper, if you'd check this thread for disabling your protection programs during the fixing process: How to disable different background guard/protection software

Download DDS

Please disable any anti-malware program that will block scripts from running before running DDS.

Please download DDS from one of the links below and save it to your desktop:


Download DDS and save it to your desktop from Link1
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  • DDS.txt
    
  • Attach.txt
  
  
• Save both reports to your desktop.

In your next reply, please post:

• DDS.txt
  
• Attach.txt

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6) --RootRepeal--

• Please download RootRepeal from one of the following locations and save it to your desktop.
  • Direct Download
    • Primary mirror
      
    • Secondary mirror
      
    • Secondary mirror
      
    • Secondary mirror
    
    
  • Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
    
    • Primary mirror
      
    • Secondary mirror
      
    • Secondary mirror
  
  
• Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  
• Open on your desktop.
  
• Click the tab.
  
• Click the button.
  
• Check all seven boxes:
  
• Click OK.
  
• Check the box for your main system drive (Usually C:), and press OK.
  
• Allow RootRepeal to run a scan of your system. This may take some time.
  
• Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your topic along with the DDS logs, please.

Return to the forum and reply to your original post with the DDS.txt, Attach.txt and the RootRepeal.txt. If you do not have an thread, please start a New Topic. (NOTE: You must register and be logged in to post in the forums.)

Thanks!

[Rawe]

Bump.